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Microsoft MB-240 exam questions in PDF file
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Following are some Microsoft MB-240 exam questions for review (Microsoft practice test 1-13)
QUESTION 1
You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.
As the field Service Administrator, you need to configure the field service settings for work orders for your environment.
Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a
complete solution.
A. Default work order type
B. Auto generate resource requirement for work order
C. Work order invoice creation
D. Default work order completed status
E. Auto generate work order for agreement booking
Correct Answer: ABD
QUESTION 2
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts
back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT
Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?
A. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
B. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
C. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.
D. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-workorders
QUESTION 3
The field service team manager needs you to give a new technician user access to the system. The technician will use
the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer
sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the
solution.
A. Field Service-Dispatcher
B. Field Service-App Access and Field Service -Resource
C. Field Service-Mobile User
D. Field Service-User
Correct Answer: AB
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accountssecurity-roles#field-service-roles
QUESTION 4
Your company processes a large number of work orders each day. The company wants to ensure the high priority work
orders are dealt with immediately.
You need to configure the schedule board so that bookings are easily visible to the dispatchers.
How can you configure Dynamics Field Services to increase booking visibility?
A. Configure a work order type for high priority issues, to help categorize high priority work order records.
B. Configure an Incident type for high priority incidents on work order records.
C. Configure the status color for a booking status record, to identify high priority work order records.
D. Configure a priority record to allow you to identify high priority work order records.
Correct Answer: C
QUESTION 5
You are setting up a maintenance agreement for a new customer that will require preventative maintenance visits as
well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accurately reflects
the agreed upon price list. The price of the spare parts used in equipment repairs varies significantly by the territory
where
the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices for work
completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution. » Read more about: [July-2021] Get Pass4itSure (Microsoft MB-240) Exam Dumps As Practice Test And PDF »
