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Following are some Microsoft MB-220 exam questions for review (Microsoft practice test 1-13)

QUESTION 1
DRAG DROP
Your boss has asked you to send out a simple email campaign using a Customer Journey.
Which four activities must you perform in sequence? (Choose four.) To answer, move the appropriate actions from the
list of actions to the answer area and arrange them in the correct order.
Select and Place:

MB-220 exam questions-q1

 

QUESTION 2
DRAG DROP
You are the administrator at Contoso, Ltd. You need to create a marketing email to notify customers when a card has
been abandoned on the company website.
Which five actions in sequence are required to create an email that is ready to send? (Choose five.) To answer, move
the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

MB-220 exam questions-q2

Correct Answer:

MB-220 exam questions-q2-2

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-marketing-email


QUESTION 3
You are the administrator for your company\\’s Dynamics 365 for Marketing application. You are responsible for
ensuring that the current constraints of your subscription are not exceeded.
You want to establish monitoring for the critical components that drive additional subscription costs.
Which three subscription limits can you monitor at Settings > Advanced Settings > Others > Quota Limits? (Choose
three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. the total number of inbox previews that your company has used this month and the total number of inbox previews
remaining in the month
B. the total number of emails that your company has sent this month and the total number of emails remaining in the
month
C. the total number of marketing contacts that you can have in your database according to your current Dynamics 365
for Marketing subscription and the number of contacts remaining in your subscription
D. the total number of marketing contacts that you can have in your database according to your current Dynamics 365
for Marketing subscription
E. the total number of surveys that your company has sent this month and the total number of surveys remaining in the
month
Correct Answer: BCD
References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/quota-management

QUESTION 4
DRAG DROP
You are setting up a conference event that will have a capacity of 500 people.
You want to enable a waitlist for the event so that if more than 500 people register and someone cancels their
registration, the event will automatically register the next available person on the list.
Which three steps should you take, in sequence, to complete your task? (Choose three.) To answer, move the
appropriate actions from the list of actions to the answer area and arrange them in the correct order.

MB-220 exam questions-q4

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/event-waitlist

QUESTION 5
DRAG DROP
The VP of Marketing has been assigned to create you a new lead scoring model for Contoso, Ltd. based on recentlyadopted marketing targets.
Which five steps in sequence are required to design and set up your lead scoring model in Dynamics 365? (Choose
five.) To answer, move the appropriate actions to the answer area and arrange them in the correct order.
Select and Place:

MB-220 exam questions-q5

Correct Answer:

MB-220 exam questions-q5-2

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/score-manage-leads


QUESTION 6
Note: This question is part of a series of questions that present the same scenario. Which question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one correct
solution,
while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all
five standards.
You need to ensure that future emails adhere to these standards.
Solution: You send an email to any user who created a deficient template identifying the deficiencies and request that
they correct their templates.
Does this meet the goal?
A. Yes
B. No
Correct Answer: B


QUESTION 7
Note: This question is part of a series of questions that present the same scenario. Which question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one correct
solution,
while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all
five standards.
You need to ensure that future emails adhere to these standards.
Solution: You examine all existing templates. Upon identifying those that do not meet standards, you make appropriate
adjustments to the non-conforming templates.
Does this meet the goal?
A. Yes
B. No
Correct Answer: B

QUESTION 8
DRAG DROP
You want to create a method that will alert sales people when a lead is ready to be sold to.
This method should automatically move the lead to the Sales-Acceptance stage of the lead life-cycle.
Which four steps must you take, in order to complete your task? (Choose four.) To answer, move the appropriate
actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

MB-220 exam questions-q8

Correct Answer:

MB-220 exam questions-q8-2

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring


QUESTION 9
DRAG DROP
Your marketing department has provided you with the information you need to create a dynamic market segment.
Which tool should you use for each type of design? To answer, drag the appropriate tool to the correct type of design.
Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll
to
view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

MB-220 exam questions-q9

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-segment


QUESTION 10
DRAG DROP
You are a marketing administrator.
You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the outside
world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate actions
from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

MB-220 exam questions-q10

Correct Answer:

MB-220 exam questions-q10-2

 

QUESTION 11
DRAG DROP
Your company is expanding its service offering to people who live in Europe.
You must configure your marketing system for compliance with European privacy requirements.
Which three activities should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:

MB-220 exam questions-q11

 

QUESTION 12
You are the manager of Internet sales for your company.
You have been asked to create and distribute a post-purchase survey to both registered and guest customers
purchasing on your site.
Which three things will be true about the distribution of your survey? (Choose three.) Each correct answer presents a
complete solution.
NOTE: Each correct selection is worth one point.
A. When distributing your Dynamics 365 for Marketing Survey, you may invite either anonymous or non-anonymous
respondents.
B. An optional invitation email, utilizing either a direct email or an email template, may be sent to each potential nonanonymous respondent.
C. As an option, the design of your survey can include a limitation that restricts multiple completions by a single nonanonymous respondent.
D. All respondents will receive the exactly same hyperlink to connect them to the survey that you are inviting them to
complete.
Correct Answer: ABC
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/distribute-survey


QUESTION 13
Note: This question is part of a series of questions that present the same scenario. Which question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one correct
solution, while others might not have a correct solution.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and
Hot.
After a week you notice that no one has received any scores from your model.
Solution: You lower the Sales Ready Score.
Does this resolve your issue?
A. Yes
B. No
Correct Answer: B
References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring

PS.

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Microsoft Dynamics 365 Exam Dumps

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Microsoft Role-based Certifications

AI-102 Exam: Designing and Implementing a Microsoft Azure AI Solution (beta)

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Following are some Microsoft MB-320 exam questions for review (Microsoft practice test 1-13)

QUESTION 1
A company produces paints and assembles bicycle frames.
You must account for paint drying time before assembly operations can begin. You need to set up the operation to
encompass queue times.
Which two options can you use? Each correct answer presents part of solution.
NOTE: Each correct selection is worth one point.
A. Enter a value in the queue time after field for the painting operation
B. Make a resource group for each size and color and assign that group to the operation
C. Enter a value in the transit time on the painting operation
D. Enter a value in the queue time before field for the assembly operation
E. Build capabilities for each resource related to color
Correct Answer: AD


QUESTION 2
You need to set up the state control for sales of motorcycles.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Create an inclusive restricted product list for United States. Do not add the motorcycle part to the list.
B. Create an inclusive restricted product list for United States and add the motorcycle part to the list.
C. Create an exclusive restricted product list for California and add the motorcycle part to the list.
D. Create an exclusive restricted product list for Missouri and add the motorcycle part to the list.
Correct Answer: BC
https://stoneridgesoftware.com/working-with-restricted-products-in-dynamics-365-operations/

QUESTION 3
You are the lead product design engineer at a plastics manufacturing company. You implement a new process that uses
a single tool to produce three finished goods at the same time.
You need to set up the planning item number and formula to correctly to manufacture the three items.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Create item number for planning item and the associated formula
B. Add minimum and maximum quantities on formula
C. Add a coverage group to the formula
D. Assign co-products to the formula
E. Specify each of the finished good items as co-products
Correct Answer: ADE

QUESTION 4
A company plans to implement Dynamics 365 for Finance and Operations.
You need to determine which manufacturing solutions to use.
Which manufacturing solution should you use? To answer, drag the appropriate setting to the correct drop targets. Each
source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.
Select and Place:

MB-320 exam questions-q4

Correct Answer:

MB-320 exam questions-q4-2

QUESTION 5
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
A company implements Dynamics 365 for Finance and Operations for their Lean manufacturing environment.
There has been an engineering change to a fixed quantity product that is in production. This change will add an
additional processing step as the second step. The existing version must be phased out and replaced by the new
version.
You need to ensure that the engineering change takes affect at the end of the month.
Solution:
1.
Edit the existing production flow and set the expiration date to the end of the month.
2.
Using the existing production flow, create a production flow and version. Set the expiration date to the end of the month.
Create an activity for the new process step and add it in the proper sequence.
3.
Create a Kanban rule that uses the last day of the month as the effective date.
4.
Edit the existing Kanban rule. Set the expiration date to the end of the month. Set the new Kanban rule as the
replacement Kanban rule.
5.
Activate the new production flow. Does the solution meet the goal?
A. Yes
B. No
Correct Answer: A

QUESTION 6
HOTSPOT
You need to resolve the shop supervisor\\’s issue.
Which options should you use? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

MB-320 exam questions-q6

Correct Answer:

MB-320 exam questions-q6

QUESTION 7
SIMULATION
You are a functional consultant for Contoso Entertainment System USA.
You need to configure the system to ensure that the production release to warehouse process either performed
manually or via batch.
To complete this task, sign in to Dynamics 365 portal.
Correct Answer:
Navigate to Production control > Setup > Production parameters.
Configure the Production line release parameter to Release BOM and formula lines via a batch job or as a manual
interaction.

QUESTION 8
You need to configure costing for raw materials used to manufacture unscented cleaning solution. Which form should
you use?
Case Study Title (Case Study):
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to
complete each case. However, there may be additional case studies and sections on this exam. You must manage your
time to
ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case
study. Case studies might contain exhibits and other resources that provide more information about the scenario that is
described in the case study. Each question is
independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make
changes before you move to the next section of the exam. After you begin a new section, you cannot return to this
section.
To start the case study
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the
content of the case study before you answer the questions. Clicking these buttons displays information such as
business
requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the information displayed
on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Current environment Products manufactured
Cleaning equipment
1.
– floor cleaner
2.
– pressure washers
3.
– scrubbers
4.
– vacuums
Liquid cleaning solutions
1.
– No scent
2.
– Orange scent (subcontracted to a vendor named VendorA)
3.
– Pine scent (subcontracted to a vendor named VendorA)
The production quantity for the finished unscented liquid cleaning solution is 40-liters. IngredientC for unscented liquid
cleaning solution is stored in inventory in 50-liter barrels and allocated in 50-liter increments. Two barrels of IngredientC
are used to produce a barrel of unscented liquid cleaning solution.
Production sites
The Eastern United States facility manufactures equipment.
The Western United States facility manufactures liquid cleaning solutions.
Raw materials and finished products are stocked at the warehouse and distributed from the warehouse.
Warehouse facilities
The warehouse consists of the following zones:

MB-320 exam questions-q8

RequirementsCleaning equipment manufacturing
You identify the following requirements for manufacturing cleaning equipment:
1.
Production is Make to Stock and must be scheduled at an operational level.
2.
Machine equipment is produced on an assembly line. Scheduling must be based on production orders.
3.
Finished products must be packaged and shipped directly from the warehouse.
4.
To reduce delivery times and excess inventory, equipment must be produced as needed.
5.
The ability to schedule production must be based on resource capacity and the availability of required material.
6.
Production order operations must be scheduled to start only when capacity and materials are available at the same time
and in the required quantities.
Liquid cleaning solution manufacturing
Latest MB-320 Dumps | MB-320 VCE Dumps | MB-320 Study Guide 8 / 17https://www.pass4itsure.com/mb-320.html
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1.
Production is Make to Order and is scheduled at the job level Products must be manufactured in batches.
2.
Finished products must be packaged and shipped directly from the warehouse.
3.
You must be able to calculate the estimated consumption of ingredients and ensure that the amount is divisible by the
number of units the raw material is available.
4.
Formula changes must be reviewed and approved. You must ensure that approved formulas cannot be deleted or
edited. Approved formulas may be deactivated.
5.
An ingredient used to manufacture unscented cleaning solution is defined as a restricted product.
6.
You must be able to automatically print a product safety data sheet (PSDS) with the packing slip for any order that
includes unscented cleaning solution.
7.
Production must be schedule to start by date and time according to the order that is specified by the production route.
You must implement a scheduled Kanban rule that meets the following requirements:
1.
Prevent overloading a work cell for scheduled Kanbans.
2.
Visualize excess inventory in a supermarket.
3.
Store products in supermarkets before they are consumed or shipped.
4.
You must link relevant financial dimension data to the inventory transactions at each site to ensure that you can trace
profit and loss figures directly to East site and West site respectively.
5.
You must set up production operations for sub-contracting of Pine scent and Orange scent solution to VendorA to
ensure that a purchase order is automatically created base on estimation of a production order.
Costing
1.
The price of raw materials used for manufacturing unscented cleaning solution must be tracked based upon commodity
exchange pricing. The margin and cost multiplier must be set up for commodity traded raw material.
2.
You must set up cost calculation groups to ensure that indirect costs that originate in the manufacturing of finished
goods are recognized and absorbed into the product cost.
3.
The production manager needs to set up picking list journals and BOM item consumption.
Reporting
1.
Production control parameters must be setup for reporting of automatic BOM and Route consumption.
2.
You must create reports that include information about cost records and categories for items, and calculation formulas
for indirect costs.
3.
You must treat manufactured items as purchased items for cost roll-up purposes during BOM calculations and
reporting.
4.
You must configure automatic route consumption in connection with the automatic running of Report as finished.
Inventory control
You must not be required to track the lot number for items when you enter inventory information into the system. Lot
numbers for items must be entered when items are picked from inventory.
Issues
Users report the following issues:
1.
The production manager observes that items are being deducted from inventory two times on production jobs. A shop
supervisor mistakenly registers the process for assembling batteries for the pressure washers to Registered as
prepared. You must reschedule the process for a future date.
2.
Customer1 orders 20 barrels of unscented solution. The order is confirmed. Production must be scheduled to start on
December 21 to meet the customers delivery deadline.
3.
User2 reports that costs for manufactured items are twice as high as expected.
4.
UserD reports that the formula for the liquid cleaning solution sometimes changes during production. You must enforce
the policies regarding formula editing for current and future use.
A. Cost basis type
B. Quantity and margin template
C. Pricing calculation
D. Pricing template
Correct Answer: B
Reference: https://docs.microsoft.com/en-us/dynamicsax-2012//quantity-and-margin-templateform?redirectedfrom=MSDN

QUESTION 9
A manufacturing company is implementing Dynamics 365 for Finance and Operations. The company uses a standard
costing model to value inventory.
During the setup of the system, all areas that impact the standard cost of the item must be configured correctly to
calculate a complete standard cost by using routing, Bill of materials (BOM) and overhead burden.
You need to verify that all areas of the system are correctly configured.
Which object does NOT impact the standard cost of manufactured items?
A. item group
B. cost groups
C. cost categories
D. BOM formula
Correct Answer: D


QUESTION 10
A glass bottle manufacturer uses route operations to schedule resources and track manufacturing costs.
The company has recently seen an increase in demand and purchases another resource. The company uses the same
costs per resource. However, the new resource costs more to run. The company must be able to track cost
contributions
for the new resource.
You need to create a cost category for the new resource.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: Each correct selection is worth one point.

MB-320 exam questions-q10

QUESTION 11
A company produces lotions for pain relief and uses Dynamics 365 for Finance and Operations. You have been
provided the following information for a new relieving lotion.

MB-320 exam questions-q11

Use the drop-down menus to select the answer choice that completes each statement based on the information
presented in the graphic. NOTE: Each correct selection is worth one point.
Hot Area:

MB-320 exam questions-q11-2

QUESTION 12
A manufacturing company uses advanced warehouse management functionality for a new warehouse.
After releasing a production order, you observe that the warehouse work for raw material picking was not generated.
You need to go through the warehouse management setup to determine what is missing.
What three setup configurations must you validate? Each correct answer presents part of the solution.
NOTE; Each correct selection is worth one point.
A. Work template for raw material picking.
B. Wave template.
C. Directive codes.
D. Confirm the production output location on your resource group.
E. Location directive for raw material picking.
Correct Answer: ACE
Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/control-warehouselocationdirectives


QUESTION 13
Note: This question is part of series of questions that present the same scenario. Each question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
A company produces and distributes seafood to supermarkets. During the manufacturing process, raw seafood is
purchased, cleaned, and packaged into various-sized boxes. Each box may have a different weight.
Product is sold by the box and priced by the pound.
You need to ensure that you can perform transactions at the box level and record the net weight of goods shipped to a
customer.
Solution: Set up the product with a sales unit measure of pounds and inventory unit measure of box. Set a standard unit
conversation for the product from box to pounds.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B

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Following are some Microsoft MB-310 exam questions for review (Microsoft practice test 1-13)

QUESTION 1
HOTSPOT
You must configure journal controls in Dynamics 365 Finance.
MB-310 exam question q1
Use the drop-down menus to select the answer choice that answers each question based on the information presented
in the graphic. NOTE: Each correct selection is worth one point.
Hot Area:
MB-310 exam question q1-2
Correct Answer:
MB-310 exam question q1-3
 
QUESTION 2
You are configuring the basic budgeting for a Dynamics 365 Finance environment.
You need to configure the types of entries allowed.
Which two configurations can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point,
A. The budget register entry journals require both Expense and Revenue amount types.
B. Budget register entry line needs a main account and amount to be valid.
C. Budget register entry journals must be allocated across all fiscal periods.
D. Budget register entry lines must select only one account structure.
E. The budget register entries can contain either Expense or Revenue amount types.
Correct Answer: DE
 
QUESTION 3
You need to configure the system to resolve User8\\’s issue. What should you select?
A. the Standard sales tax checkbox
B. the Conditional sales tax checkbox
C. a main account in the settlement account field
D. a main account in the sales tax payable field
Correct Answer: C
QUESTION 4
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
A customer uses Dynamics 365 Finance. The customer creates a purchase order for purchase $20,000 of office
furniture.
You need to configure the system to ensure that the funds are reserved when the purchase order is confirmed.
Solution: Configure a posting definition for purchase orders.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/example-posting-definitions
QUESTION 5
DRAG DROP
A customer plans to implement invoice validation policies.
You need to recommend the features needed to meet each of the customer\\’s requirements.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may
be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.
Select and Place:
MB-310 exam question q5
Correct Answer:
MB-310 exam question q5-2
QUESTION 6
SIMULATION
You are a functional consultant for Contoso Entertainment System USA (USMF).
You need to generate a trial balance report for the period of January 1, 2017 to December 31, 2017. To validate you
results, save the file in Microsoft Excel format to the Downloads\Trial folder.
To complete this task, sign in to the Dynamics 365 portal.
Correct Answer:
1.
Click General ledger > Reports > Transactions > Trial Balance
2.
Enter the Start and End dates for the report.
3.
Click Destinations … to specify how you want to `print\\’ the report.
4.
Select File as the destination.
5.
Select the Downloads\Trial folder for the location.
6.
Select Microsoft Excel for the file format.
7.
Click OK to close the `Print destination settings\\’ form.
8.
Click OK to `print\\’ (save) the report to the selected destination.
QUESTION 7
HOTSPOT
You need to configure the system to meet the budget preparation requirements.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
MB-310 exam question q7
Correct Answer:
MB-310 exam question q7-2
 
QUESTION 8
You are configuring the year-end setup in Dynamics 365 Finance.
You need to configure the year-end setup to meet the following requirements:
The accounting adjustments that are received in the first quarter must be able to be posted into the previous year\\’s
Period 13.
The fiscal year closing can be run again, but only the most recent closing entry will remain in the transactions.
All dimensions from profit and loss must carry over into the retained earnings.
All future and previous periods must have an On Hold status.
Solution:
Configure General ledger parameters.

Set the Delete close of year transactions option to Yes.

Set the Create closing transactions during transfer option to Yes.

Set the Fiscal year status to permanently closed option to No. Define the Year-end close template.
-Designate a retained earnings main account for each legal entity.

Set the Financial dimensions will be used on the Opening transactions option to No.

Set the Transfer profit and loss dimensions
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/unified-operations/financials/general-ledger/year-end-close
QUESTION 9
HOTSPOT
You need to set up legal entity currencies and conversions in Dynamics 365 Finance.
You review the hierarchy for consolidation of multiple legal entities.
MB-310 exam question q9
Use the drop-down menus to select the answer choice that answers each question based on the information presented
in the graphic. NOTE: Each correct selection is worth one point.
Hot Area:
MB-310 exam question q9-2
QUESTION 10
DRAG DROP
You are a controller in an organization. You are identifying cost drivers to see how changes in business activities affect
the bottom line of your organization. You need to assess cost object performance to analyze actual versus budgeted
cost
and how resources are consumed.
You need to demonstrate your understanding of cost accounting terminology.
Which component maps to the cost accounting terminology?
To answer, drag the appropriate component to the correct cost accounting terminology. Each source may be used once.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
MB-310 exam question q10
QUESTION 11
An organization plans to use defined journal names for each purpose. They want to ensure that journal processing is
easier and more secure. The organization has the following requirements:
1.
Set up restrictions on the account type and segment values.
2.
Capture data accurately for offset accounts, currency, and financial dimensions.
3.
Maintain internal control and establish materiality limits.
You need to set up journal name elements to meet these requirements.
Which three journal elements should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. workflow approval
B. account type
C. journal type
D. default values
E. journal control
Correct Answer: ADE
Reference: https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/general-journal-processing
QUESTION 12
A client is implementing Accounts payable. The client wants to establish three-way matching for 100 of their 5,000
stocked items from a specific vendor.
The client requires the ability to have items that require only two-way matching and specific items that require three-way
matching.
You need to configure the system in the most efficient manner to achieve these requirements.
What should you do?
A. Configure a company matching policy of a three-way match
B. Configure a company matching policy of non-required and specify the items that require a three-way match
C. Configure a company matching policy of two-way matching and set the matching policy for specific item and vendor
combination level to three-way matching
D. Configure a company matching policy of two-way matching and specify the items that require a three-way match
E. Configure a company matching policy of two-way matching and specify the vendors that require a three-way match
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/dynamics365/unified-operations/financials/accounts-payable/tasks/set-upaccounts-payable-invoice-matching-validation
 
QUESTION 13
DRAG DROP
You are configuring a Dynamics 365 Finance environment for intercompany accounting. You create the following legal
entities:
CompanyA
CompanyB
You need to configure intercompany accounting for both legal entities.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Select and Place:
MB-310 exam question q13
 

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Following are some Microsoft MB-240 exam questions for review (Microsoft practice test 1-13)

QUESTION 1
You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company.
As the field Service Administrator, you need to configure the field service settings for work orders for your environment.
Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a
complete solution.
A. Default work order type
B. Auto generate resource requirement for work order
C. Work order invoice creation
D. Default work order completed status
E. Auto generate work order for agreement booking
Correct Answer: ABD
 
QUESTION 2
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts
back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT
Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?
A. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
B. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
C. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.
D. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
Correct Answer: A
 
QUESTION 3
The field service team manager needs you to give a new technician user access to the system. The technician will use
the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer
sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the
solution.
A. Field Service-Dispatcher
B. Field Service-App Access and Field Service -Resource
C. Field Service-Mobile User
D. Field Service-User
Correct Answer: AB
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accountssecurity-roles#field-service-roles

QUESTION 4
Your company processes a large number of work orders each day. The company wants to ensure the high priority work
orders are dealt with immediately.
You need to configure the schedule board so that bookings are easily visible to the dispatchers.
How can you configure Dynamics Field Services to increase booking visibility?
A. Configure a work order type for high priority issues, to help categorize high priority work order records.
B. Configure an Incident type for high priority incidents on work order records.
C. Configure the status color for a booking status record, to identify high priority work order records.
D. Configure a priority record to allow you to identify high priority work order records.
Correct Answer: C
 
QUESTION 5
You are setting up a maintenance agreement for a new customer that will require preventative maintenance visits as
well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accurately reflects
the agreed upon price list. The price of the spare parts used in equipment repairs varies significantly by the territory
where
the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices for work
completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.
A. Add a regional price list to the agreement that includes the price for products and services used.
B. Add a regional price list to the work order product that includes the price for products and services used.
C. Add a territory relationship to the work order that includes the price for products and services used.
D. Add a regional price list to the work order type that includes the price for products and services used.
E. Add a territory relationship to the agreement that includes the price for products and services used.
Correct Answer: ABC

QUESTION 6
You are a Dynamics 365 for Field Service administrator for a construction company.
You need to schedule a work order for a group of resources that will work together for a set number of days, week, or
months.
How should you achieve the goal without scheduling the same requirements multiple times manually by using the
schedule board (or with the schedule assistant)?
A. Use Facility Scheduling
B. Use Multi-Resource Scheduling
C. Use Resource Crew Scheduling
D. Use Universal Resource Scheduling
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/multi-resourcescheduling-requirement-groups
 
QUESTION 7
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically
generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes. 1) Create Agreement 2) Define Booking Setup 3) Set
Booking Recurrence 4) Create Invoice Setup 5) Define Invoice Recurrence
Does this meet the goal?
A. Yes
B. No
Correct Answer: A

QUESTION 8
You are onsite, working on a customer\\’s factory floor. You need to return tomorrow and replace a belt on the conveyor.
You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an
inventory transfer record.
What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.
A. Select the source warehouse, then select the destination warehouse.
B. Enter the quantity to transfer, then click transfer.
C. Enter the part number from the drop down, then click to transfer.
D. Select the From warehouse location, then select the To warehouse location.
Correct Answer: AB
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-inventorytransfer
 
QUESTION 9
Your company is expanding nationally.
You need to configure tax codes for a new territory, so the company can start to operate in the new territory.
Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete
solution.
A. Agreements
B. Services
C. Purchase Orders
D. Products
E. Work Orders
Correct Answer: ABD
 
QUESTION 10
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to
the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.
A. Assign the Field Service-Administrator security role to the RSO user.
B. Add the RSO dispatcher role to a dispatcher.
C. Enable Resource Scheduling Optimization.
D. Set Connect to Maps as Yes.
E. Add RSO to the profile Field Service-Administrator.
Correct Answer: CDE
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration

QUESTION 11
You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
A. Check Drip Scheduling setting on the Bookable Resource.
B. Check sync filter on Bookable Resource Booking View.
C. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
D. Check that FSM app is synching to server.
E. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.
Correct Answer: ACE
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/mobile-faq-bookings-notshowing
 
QUESTION 12
You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the
schedule.
You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services,
when they should have them documented from the Agreement.
Which two of the following should you troubleshoot? Each correct answer presents part of the solution.
A. Incident Type contains appropriate Service Tasks, Products, and Services.
B. Incident Type field “Copy Incident Items to Agreement” is marked “Yes”.
C. Agreement Booking Setup field “Auto Generate Work Order” is marked “Yes”.
D. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services
Correct Answer: BD

QUESTION 13
You are Dynamics 365 for Field Service Development Manager.
You need to enable customization development for multiple developers, via the Woodford solution, where
customizations can be combined together to complete the development requirements.
What should you create in order to enable this capability?
A. Create a project for each developer, which publishes changes to a master project.
B. Create a project for each developer, using security roles to identify what customizations are available for
modification.
C. Create a Dynamics 365 solution for each developer, which publishes changes to the Woodford solution.
D. Create a project for each developer, each within its own Woodford solution.
Correct Answer: A

ps.

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Following are some Microsoft MB-230 exam questions for review (Microsoft practice test 1-13)

QUESTION 1
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You are a Dynamics 365 for Customer Service system administrator for Contoso, Ltd.
You need to automatically create cases from emails sent to the [email protected] email address.
Solution: Create an automatic record creation and update rule. Set the Source type to Email, and then select the queue.
Configure autoresponse settings.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/automaticallycreate-case-from-email
QUESTION 2
You are a Dynamics 365 for Customer Service administrator.
You need to import cases from a file without applying routing rules.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:

MB-230 exam questions-q2

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/create-rulesautomatically-route-cases
QUESTION 3
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You are configuring a business process flow for a case entity.
All cases must be flagged for review.
You need to complete configuration of the business process flow.
Solution: Set the input parameter type as Option set for the action.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 4
You are a Dynamics 365 for Customer Service administrator.
You need to implement queues to manage cases.
Which queue types should you use? To answer, drag the appropriate queue types to the correct scenarios. Each queue
type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view
content.
NOTE: Each correct selection is worth one point.
Select and Place:

MB-230 exam questions-q4

Correct Answer:

MB-230 exam questions-q4-2

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up-queuesmanage-activities-cases
QUESTION 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

MB-230 exam questions-q5

Correct Answer:

MB-230 exam questions-q5-2

QUESTION 6
You are configuring a Dynamics 365 for Customer Service instance.
Customer service manager cannot create new entitlements for customer service representatives.
You need to ensure that customer service managers can add new entitlement templates and knowledge base records
for customer service representatives.
Which access levels should you apply? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

MB-230 exam questions-q6

 Correct Answer:

MB-230 exam questions-q6-2

QUESTION 7
You view the interactive dashboard in the Microsoft Dynamics 365 Customer Service Hub.

MB-230 exam questions-q7

Use the drop-down menus to select the answer choice that answers each question based on the information presented
in the graphic. NOTE: Each correct selection is worth one point.
Hot Area:

MB-230 exam questions-q7-2

QUESTION 8
You are a customer service representative using Dynamics 365 Customer Service Hub.
You need to link the knowledge base records that relate to cases and send articles to customers.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in them correct order.
Select and Place:

MB-230 exam questions-q8

QUESTION 9
You manage Dynamics 365 for Customer Service.
You need to configure automatic case creation for emails received by customers who have a support contract.
What should you do?
A. Configure service level agreements to be on hold until a call can be made to the customer.
B. Create an automatic record creation and update rule. Set the source type to email. Configure the rule to send
automatic email responses to customers when records are created.
C. Create an automatic record creation and update rule. Set the source type to service activity. Configure the rule to
send automatic email responses to customers when records are created.
D. Create an automatic record creation and update rule. Set the source type to email. If a valid entitlement exists,
configure the rule to create a case.
Correct Answer: D
QUESTION 10
You are creating surveys for Voice of the Customer (VoC).
You need to configure VoC to ensure that recipients can unsubscribe to surveys.
Which two survey features should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Add an Unsubscribe check box after each question.
B. Set the Allow unsubscribe setting to Yes.
C. Give users the option to unsubscribe from different features of the survey.
D. Configure the survey to display when Dynamics 365 customers receive email and enable the Unsubscribe option.
Correct Answer: BD
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/design-advancedsurvey#add-the-unsubscribe-option-to-a-survey

QUESTION 11
You use Dynamics 365 for Customer Service.
You need to create business process flows.
Which three entities can you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Goal
B. Case
C. Letter
D. Social activity
E. Rollup queries
Correct Answer: BCD
QUESTION 12
You make a phone call regarding an existing case record.
You need to create a phone call activity that appears on the case record timeline.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:

MB-230 exam questions-q12

Correct Answer:

MB-230 exam questions-q12-2

QUESTION 13
You are a customer service representative working with cases in Dynamics 365 for Customer Service.
You need to manage multiple lists of cases.
Which actions should you perform? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

MB-230 exam questions-q13

Correct Answer:

MB-230 exam questions-q13-2

PS.

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Practice | Microsoft Dynamic 365 Manufacturing Functional Consultant Associate MB-320 exam questions

Recommend you to use the exam question, they are easy to learn and replicate the real exam.

QUESTION 1
A customer produces light projection toys for holiday decorations throughout the year. The production process creates
the projections toy at the following work cells stands, main assembly, electric, visuals, and packaging.
Vendors must create visual templates for the company for each season. They must manage the transfer of visual
templates to the warehouse. Each transfer for each vendor must use the same purchase agreement.
You need to configure the subcontracted transfer activity.
What should you do?
A. Set the transfer Freighted by value to Carrier. Ensure that purchase agreements include the vendor ID of the vendor.
B. Set the transfer Freighted by value to Shipper. Ensure that purchase agreements include the vendor ID of the
vendor.
C. Set the transfer activity Freighted by value to Recipient. Ensure that purchase agreements include the vendor ID of
the warehouse.
D. Set the transfer activity Freighted by value to Carrier. Ensure that purchase agreements include the vendor ID of the
warehouse.
E. Set the transfer activity Freighted by value to Shipper. Ensure that purchase agreements include the vendor ID of the
warehouse.
F. Set the transfer activity Freighted by value to Recipient. Ensure that purchase agreements include the vendor ID of
the vendor.
Correct Answer: C
References: https://docs.microsoft.com/en-us/dynamics365/unified-operations/supply-chain/production-control/activitybased-subcontracting#subcontracted-transfer-activities

QUESTION 2
You are the product manager at a distribution company. You are responsible for managing product compliance
standards and reporting.
Chemical product, C00D1 can be sold in all parts of the United States except for the state of California.
You need to set up these compliance requirements for C0001.
Which four actions should be performed in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:

Microsoft-technet mb-320 exam questions-q2

QUESTION 3
You are a manufacturing consultant helping a client test out different bill of material (BOM) and route consumption
options when starting production orders. Material and labor consumption are to be completed before Report as finish.
You are running a production order with BOM lines that have a Flushing principle set to Start. The Automatic Route
Consumption Runtime has been set to Yes.
You have set up the default Start user options for all production orders as shown in the exhibit below.
Hot Area: 

Microsoft-technet mb-320 exam questions-q2-2

 

Hot Area:

Microsoft-technet mb-320 exam questions-q3-2

QUESTION 4
A company produces paints and assembles bicycle frames.
You must account for paint drying time before assembly operations can begin. You need to set up the operation to
encompass queue times.
Which two options can you use? Each correct answer presents part of solution.
NOTE: Each correct selection is worth one point.
A. Enter a value in the queue time after field for the painting operation
B. Make a resource group for each size and color and assign that group to the operation
C. Enter a value in the transit time on the painting operation
D. Enter a value in the queue time before field for the assembly operation
E. Build capabilities for each resource related to color
Correct Answer: AD


QUESTION 5
A manufacturer uses discreet orders and manually consumes raw material after reporting products as finished.
You are performing an end-of-month closing for remaining picking lists on production orders. You must not be required
to consume the full amount of material on production order picking lists as a result of improved production efficiency.
When the production manager verifies that no material is left to consume, there are remaining back-ordered amounts.
You need to pick the line item short and eliminate the remaining demand.
What should you do?
A. Delete the item from the Bill of materials for the finished good.
B. Enter the consumption amount on the line to match the actual amount used, and delete the remaining amount.
C. Enter the consumption amount on the line to match the actual amount used and select end on the production order
picking list.
D. Change the Coverage group on item option to manual.
Correct Answer: C

QUESTION 6
A manufacturing company is implementing Dynamics 365 for Finance and Operations. The company uses a standard
costing model to value inventory.
During the setup of the system, all areas that impact the standard cost of the item must be configured correctly to
calculate a complete standard cost by using routing, Bill of materials (BOM) and overhead burden.
You need to verify that all areas of the system are correctly configured.
Which object does NOT impact the standard cost of manufactured items?
A. item group
B. cost groups
C. cost categories
D. BOM formula
Correct Answer: D

QUESTION 7
A company plans to implement Dynamics 365 for Finance and Operations.
You need to determine which manufacturing solutions to use.
Which manufacturing solution should you use? To answer, drag the appropriate setting to the correct drop targets. Each
source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Microsoft-technet mb-320 exam questions-q7

Correct Answer:

Microsoft-technet mb-320 exam questions-q7-2

QUESTION 8
A company that uses Lean manufacturing concepts to produce paper plates has redesigned the layout of the
warehouse and production floor.
The company\\’s production flow activities no longer match the tasks of the workers. Employees use paper and manual
communication to complete the tasks.
You need to update the production flows to match their current processes by deactivating the obsolete production flows
and creating new ones.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place

Microsoft-technet mb-320 exam questions-q8

QUESTION 9
A manufacturer produces HDMI cables. Typically, the item is manufactured.
The manufacturer will occasionally buy unbranded HDMI cables from a vendor in order to keep up with demand. The
company must use the same item number whether they make or buy the item.
What should you do?
A. Select route type as vendor on the route operation when the item is to be purchased.
B. In default order settings, select Production for the default order type
C. Create a new vendor resource when the item is to be purchased
D. In default order settings, select Purchase for the default order type
Correct Answer: A


QUESTION 10
You are the production supervisor in charge of setting effective cost prices for the labor force in a manufacturing
company. It is the end of the year and the labor rates have been recalculated based on new salary data. You need to
update the effective labor costs for all labor groups.
Which element must be updated?
A. cost groups
B. shared category
C. resource group
D. cost category
E. production orders
Correct Answer: D


QUESTION 11
A company manufactures automobile engines.
You must create product configurations for values that are used in different types of engines. Each value is based on a
master valve design. Different gaskets and fittings are used to allow valves to work with different engines.
You need to translate production plans into Dynamics 365 Finance and Operations elements.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place:

Microsoft-technet mb-320 exam questions-q11

QUESTION 12
A manufacturing company uses discreet manufacturing to make skateboards. Production order picking lists are
manually posted after finished goods are reported as finished.
A production order has six picking lists posted. The quantities on the picking lists do not match any of the reported or
finished quantities. This causes an inventory error for the raw materials. All raw material transactions must be tracked
on
production order and reconciled.
You need to process a single picking list for each production order.
What should you do first?
A. Create a movement journal and select the proper account for production postings to reconcile the inventory that was
posted in error
B. Delete the six posted picking list journals
C. Create a production picking list. When creating lines select option Full reversal.
D. Create a counting journal to reconcile the inventory that was posted in error.
Correct Answer: C


QUESTION 13
You are the lead product design manager at a Process manufacturing plant.
You are building a formula that produces egg yolks as a by-product. This by-product is added back into inventory at
standard cost and can be used in other production batches.
You need to select the by-product cost allocation.
Which cost allocation type should you use?
A. Per series
B. Per quantity
C. Recycled
D. Percent
Correct Answer: A

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