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If you’re enrolled in the 2022 Microsoft 365 Certified: Teams Voice Engineer Expert MS-720 exam program, you definitely need me to help you pass the exam 100% of the time. Next, I’ll share the latest Microsoft MS-720 dumps of the most popular exam Q&A from 2022 to help you earn the world’s most popular Microsoft 365 certification, so you can get your high-paying job and reach the pinnacle of your life.

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Practice, Free Online Microsoft MS-720 Practice Test (MS-720 Q&A)

#1

Your company uses a third-party ticketing system.
You need to send an alert to the ticketing system when an IP phone goes offline.
What should you do?

A. Add a webhook.
B. Create a live events policy.
C. Add a channel alert.
D. Add a configuration profile for the IP phones.

#2

You are migrating users from Microsoft Skype for Business to Microsoft Teams.
You plan to create an auto attendant that can be used by all the users during the migration.
You need to create the resource account for the auto attendant
What should you use?

A. the Resource accounts node in the Microsoft Teams admin center
B. the Users node in the Microsoft 365 admin center
C. the New-CsHybridApplicationEndpoint cmdlet
D. the New-CsOnlineApplicationEndpoint cmdlet
E. the New-CsOnlineApplicationlnstance cmdlet

#3

You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user\’s computer is turned off.
The device must meet the following requirements:

1. Support calls.
2.Support video.
3.Support speed dial.
4.Display chat history.

Which type of device should you provide?

A. Teams-certified handset
B. Teams display
C. Teams panel
D. Teams Rooms

Reference: https://support.microsoft.com/en-us/office/get-started-with-teams-displaysff299825-7f13-4528-96c2-1d3437e6d4e6

#4

HOTSPOT
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.

You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.
Hot Area:

Correct Answer:

#5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call
queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a Microsoft 365 group.

Does this meet the goal?


A. Yes
B. No

Reference: https://www.orbid365.be/shared-voicemail-arrives-in-teams/

#6

You have a Microsoft Teams Phone deployment.
You are configuring emergency services for Direct Routing.
You need to notify a group of users when an emergency number is dialed.
What should you configure in the Microsoft Teams admin center?

A. an emergency calling policy
B. a calling policy
C. an emergency call routing policy
D. a voice routing policy

Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies

#7

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.
What is a possible cause of the issue?

A. The user has the incorrect Teams app setup policy applied.
B. The user has the incorrect voice routing policy applied.
C. The user is missing a validated emergency address.
D. Enterprise Voice is disabled for the user.

Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-voice-routing-policies

#8

You need to configure a toll-free dial-in bridge for Teams meetings. The solution must meet the technical requirements.
Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each
correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Purchase a Microsoft 365 Domestic and International Calling plan license.
B. Get a Dedicated conference bridge (Toll Free) number.
C. Purchase Communications Credits.
D. Assign a phone number to the bridge.
E. From the meeting policy, set Allow dial-in users to bypass the lobby to On.
F. Assign a phone number to a resource account.
G. Get an auto attendant toll-free number.

Reference: https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams

#9

You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session
Border Controller (SBQ. A user named User! is configured as shown in the following exhibit.

User1 reports that when an external caller attempts to call the phone number or User1, the external caller receives an
error message. User 1 can make outbound calls, but no caller to appears.

Which two commands should you run to resolve the issues? Each correct answer presents part or the solution.
NOTE: Each correct selection is worth one point.

A. Set-CsOnlineVoiceUser [email protected] -TelephoneNumber “+61370105555”
B. Set-CsOnlineVoiceUser [email protected] -TelephoneNumber $null
C. Set-CsOnlineVoiceUser [email protected] -OnPremLineURI “tel:+61370105555”
D. Set-CsOnlineVoiceUser [email protected] -EnterpriseVoiceEnabled $false
E. Set-CsOnlineVoiceUser [email protected] -Identity [email protected] -PolicyName $null

#10

You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:

1. Park calls.
2. Place calls on hold.
3. Transfer calls to other users.
4. Escalate calls to conference calls.

Which action will be affected by implementing Local Media Optimization?

A. Park calls.
B. Transfer calls to other users.
C. Escalate calls to conference calls.
D. Place calls on hold.

Reference: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues

#11

You need to prevent a specific user from calling international phone numbers from within a Microsoft Teams meeting.
What should you do?

A. Assign a domestic-only calling plan to the user.
B. Assign a tenant dial plan to the user.
C. Disable Enterprise Voice for the user
D. Assign a dial-out policy to the user.
E. Remove Communications Credits from

#12

You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users
are at a specific corporate site, you need to prevent the users from adding video during calls.

Solution: You run New-csTeamsMeetingPolicy and set the-AllowIPvideo parameter to SFalse.
Does this meet the goal?

A. Yes
B. No

The correct answer is released, and the comparison is learned:

#1#2#3#4#5#6#7#8#9#10#11#12
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