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QUESTION 1
Avaya Contact Center Solutions for IP Office including Avaya IP Office Contact Center and Avaya Contact Center Select are solutions optimized for IP Office software.
A. True
B. False
Correct Answer: A
QUESTION 2
The Avaya Midmarket portfolio was created for midsize businesses because of which of the following reasons. (Select one.)
A. Current offers in the Customer Experience Management (former Contact Center) space were too complex and too expensive for some midsize businesses.