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QUESTION 1
Inline editing updates the field when
A. The field is saved/updated
B. When the record is saved/updated
C. When the return key is pressed
D. None of the above Correct Answer: B
Explanation Explanation/Reference:
QUESTION 2
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 3
Which of the following are not standard objects?
A. Opportunities
B. Solutions
C. Job Applicants
D. Accounts
E. Campaigns Correct Answer: C
Explanation Explanation/Reference:
QUESTION 4
Which of the following are part of the Service Cloud offering?
A. Opportunities
B. Knowledge
C. Entitlements
D. Campaigns
E. Quotes Correct Answer: BC
Explanation Explanation/Reference:
QUESTION 5
Locale settings control how users view date formats, time formats and number formats.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 6
If the company locale is set to US English, all users will have a default locale of US English and this cannot be changed.
A. True
B. False Correct Answer: B
Explanation Explanation/Reference:
QUESTION 7
If your company’s fiscal year follows the Gregorian calendar, you must use Custom Fiscal Years.
A. True
B. False Correct Answer: B
Explanation Explanation/Reference:
QUESTION 8
In order to enable multi-currency feature in Salesforce, you must
A. Contact Salesforce.com
B. Check the Enable Multi-currency checkbox in your Chatter profile
C. Operate your business in at least two different countries
D. You cannot enable this feature once you’ve implemented Salesforce. Correct Answer: A
Explanation Explanation/Reference:
QUESTION 9
Which feature effectively allows you to “lock” the converted amount on closed opportunities?
A. Locale
B. Company Profile
C. Multi-currency
D. Advanced Currency Management
E. None of the above
Correct Answer: D Explanation
Explanation/Reference:
QUESTION 10
User interface settings are global settings and apply to all users of an org.
A. True
B. False
Correct Answer: A Explanation
Explanation/Reference:
QUESTION 11
Which of the following are true about List Views?
A. Save list views for future use.
B. Specify which groups of users have access to the list view.
C. Print list views.
D. Follow records and view related Chatter posts.
E. Export List View data to Excel
F. All of the above
Correct Answer: ABCD Explanation
Explanation/Reference:
QUESTION 12
A _________ defines a collection of settings and permissions that determines what users can see in the user interface, and what they can do.
A. Role
B. Chatter feed
C. Profile
D. Company Profile
Correct Answer: C Explanation
Explanation/Reference:
QUESTION 13
Which of the following is not a standard Profile?
A. System Administrator
B. Read only
C. Marketing Director
D. Partner Portal User
E. Standard Administrator
Correct Answer: CDE Explanation Explanation/Reference:
QUESTION 14
A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
A. True
B. False Correct Answer: B
Explanation Explanation/Reference:
QUESTION 15
Standard profile permissions cannot be edited.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 16
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 17
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
A. Delete their user record
B. De-activate their user record
C. Delete any accounts or contacts owned by that user
D. None of the above Correct Answer: B
Explanation Explanation/Reference:
QUESTION 18
An active user record consumes a license.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 19
A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 20
Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)
A. The Login History related list on the user’s record
B. The user’s profile
C. Manage Users | Login History
D. Call salesforce.com Support Correct Answer: AC
Explanation Explanation/Reference:
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