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QUESTION NO: 1

In Avaya Proactive Contact 5.0, which application can be used to enable/disable the Agent Job list feature?
A. Agent Application
B. Command User Interface (System Telnet)
C. Analyst
D. Editor
Answer: B
QUESTION NO: 2
Which hardware component isrequired for a hard dialer Proactive Contact 5.X?

ACIS Avaya

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QUESTION NO: 1
In a Co-resident with Redundancy Deployment, the total audio and web sessions available are
500.

Avaya Avaya-Certification

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QUESTION NO: 1
A technician is installing Outlook Thick Client (OIC).
Which ports on the network need to be opened to allow communications to the Modular Messaging system?

APDS Avaya

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QUESTION 1
You are proposing videoconferencing for a customer with 15 large meeting rooms, 25 small meeting rooms, and 4000 employees dispersed over three continents: North America, Asia, and Europe. Thirty percent of the workforce will be video-enabled, and you are proposing XT5000s for the large meeting rooms and XT4200 for the small meeting rooms. Using the normal 1:10 ratio for simultaneous rooms and users, how many ports (including cascading) and Elite 5000 MCUs should be included in the design?

APDS Avaya

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QUESTION 1
Avaya Contact Center Solutions for IP Office including Avaya IP Office Contact Center and Avaya Contact Center Select are solutions optimized for IP Office software.
A. True
B. False

Correct Answer: A
QUESTION 2
The Avaya Midmarket portfolio was created for midsize businesses because of which of the following reasons. (Select one.)
A. Current offers in the Customer Experience Management (former Contact Center) space were too complex and too expensive for some midsize businesses.